Founder & CEO, Before Hello
# of employees
Type of project
Custom Software Development
KindGeek developed an ERP system that manages employees and their daily business processes. They provided helpful insight to guide the project and offered unique suggestions during MVP development.
The system has performed well on several tests. KindGeek was invested in the project’s success and really cared about their partner’s business. They provided top-notch ideas and exceeded what is normally expected from a business partner. Due to the team’s transparency, the process was smooth.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with KindGeek?
We hired KindGeek to help us develop a new system for one of our clients.
What was the scope of their involvement?
They developed an ERP system that helps manage employees, their workload, finances, and sales processes. They’ve completed the project from A-Z. They made a lot of useful suggestions to improve the system. We developed an MVP with all the main features.
What is the team composition?
We closely cooperated with their COO and CEO. Of course, we had a project manager, business analyst, developers, and UX/UI designers.
How did you come to work with KindGeek?
We were looking for a company with a good reputation and broad expertise. There are a lot of companies that can offer the same services for the same price, but KindGeek really cared about the success of our business.
What is the status of this engagement?
The project lasted January–December 2019
Results & Feedback
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We’re happy with everything they delivered. We’ve tested it with a few companies and everything worked perfectly.
They exceeded expectations by showing a lot of personal interest in the success of our project. Their suggestions were unique, and we hadn’t thought of them before. They helped us understand the market and define the features that were most important. Unlike other software companies, they really contributed to our vision to ensure that the final result was successful.
How did KindGeek perform from a project management standpoint?
In general, communication was executed at a very high level. I was always in touch with them through video calls, emails, and regular calls. I was always aware of what was happening.
Though there were a few minor planning issues, these were easily negated. Overall, they were very professional.
What did you find most impressive about them?
Their culture–they treat the customer well and really want to ensure that the final result is successful.
Are there any areas they could improve?
As I said, there were a few issues around planning, but it wasn’t a regular problem. The rest was perfect.
Do you have any advice for potential customers?
I’d recommend them to anyone. If you go ahead with your project, you’ll never regret working with them.