Recently updated on July 22, 2024
The majority of banking interactions today are shifting online, increasing the demand for secure, user-friendly mobile banking apps.
Revenue from mobile banking was $772.96 million in 2022, and by 2030, it is expected to reach $1.87 billion. This suggests that financial institutions have a large profit potential if they create banking apps that satisfy customer expectations.
Mobile banking app development is all about understanding people’s values and pains as well as the specifics of the software market. That’s why we’ve gathered everything you need to know to create the ultimate banking app that would appeal to every generation, especially Gen Z and Millennials, particularly smartphone-savvy demographics.
If you want to develop an engaging and modern mobile banking application, Kindgeek can guide you through the process.
Before we step into how to build a banking app, let’s understand its essence and which features it could potentially include.
A mobile banking app is a software platform that lets users perform their banking operations from their smartphones and tablets. It offers users a safe and easy way to handle their money online.
Some of the key characteristics that can contribute to the success of these apps include:
Your banking application should be intuitive and convenient. Therefore, ensure that your software incorporates an adaptive interface, simple and clean design, intuitive navigation and accessibility including simple fonts, high-contrast color schemes, and easy-to-spot buttons.
In a time when there is a constant threat from cyberattacks and fraudulent activity, security remains a top priority for mobile banking app development. To develop a secure banking app, you must incorporate multi-factor authentication (MFA), biometric authentication, and data encryption.
These are key components of a mobile banking app that enhance the user experience and provide timely updates, including a personalized dashboard, push notifications, and 24/7 support.
Core banking features are essential functionalities that ensure users have everything they need to handle their finances effortlessly. These features allow users to manage their accounts and perform basic banking tasks such as transferring funds, checking account balances, and paying bills.
Advanced features in a mobile banking app go beyond basic functionalities to provide users with additional tools and services. Some examples are budgeting tools, investment services, AI-powered chatbots, ATM and bank branch locations, and more.
So how to build a mobile banking app once you know the approximate features it will offer? Here’s a structured approach:
At Kindgeek, we start with product discovery to make informed decisions about further development. This means thoroughly researching the market and understanding user needs and preferences.
Here’s what you should cover during this phase:
Thorough preparation equips you with comprehensive knowledge of how to create a mobile banking app that stands out in the competitive landscape.
A banking app’s design must strike a delicate balance: it should be simple and approachable while also being visually appealing and highly functional. Here are some of the best UI/UX practices to achieve this balance:
By incorporating these features, a banking app can provide a user-centric experience that is both efficient and enjoyable.
Mobile banking application development is a complex yet structured journey. The technology stack for building a mobile banking app typically includes a combination of frontend, backend, and database technologies. Targeting both Android and iOS users increases your app’s accessibility and widens its user base.
Integrating 3rd-party services like payment gateways is a great way to enhance your app features without developing these functionalities from scratch.
Testing and Quality Assurance (QA) is crucial for ensuring the reliability, security, and performance of a banking app. Here’s how you can approach testing:
It’s time to launch!
It’s also important to plan a marketing strategy to promote the app and attract initial users.
Post-launch maintenance is a critical phase for the ongoing success of your app. What you should do here is monitor app performance, user feedback, and security incidents to improve the app continuously. Offer regular updates to fix bugs and introduce new features.
Considering all these steps, you understand how to create banking application software that meets industry standards and ensures continuous improvement.
Being designed to deliver utter convenience for users, mobile banking apps can boast various handy features to ensure a comprehensive user experience. Here’s a brief overview of the essential features of mobile banking apps:
Effective account management features are the backbone of any banking app. These tools allow users to handle various aspects of their accounts without visiting a branch, such as making balance inquiries, viewing transaction history, and accessing account statements.
Banking apps allow users to perform a variety of financial transactions like sending money, paying bills, and transferring funds between accounts. It may also support international wire transfers and peer-to-peer payments.
Offer users full control over their debit and credit cards directly from their mobile banking app. This includes the ability to activate new cards, report lost or stolen cards, block or unblock cards, request replacements, and set transaction or withdrawal limits. Some apps also allow users to generate virtual cards to pay contactless in stores or online.
Offers information and management tools for personal loans, mortgages, and lines of credit. Users can apply for new loans, view their balances, track repayment schedules, and make payments.
Users can view their investment portfolios, track market trends, set up automatic investments, and receive investment advice. Some apps integrate with robo-advisors and offer educational resources on investing.
These features help users manage their finances more effectively. They can include expense tracking, savings goals, and financial health reports.
Enhances app security by using biometric data for authentication. This typically includes fingerprint scanning, facial recognition, or voice recognition to log in to the app, authorize transactions, and access sensitive information.
Mobile banking apps integrate with digital wallet services like Apple Pay, Google Wallet, and Samsung Pay. This allows users to store their card info in the app and use their mobile devices for contactless payments.
This can include live chat with customer service representatives, a help center with FAQs and troubleshooting guides, and email support. Some apps also use AI to offer personalized financial advice and fintech chatbots for round-the-clock customer assistance.
Users can stay informed with real-time alerts and notifications. They include updates about account activity, payment reminders, and personalized offers. Notifications can be customized based on user preferences and delivered via push notifications, SMS, or email.
This feature helps users find the nearest ATMs and bank branches using GPS and mapping services. It provides details such as addresses, hours of operation, and available services at each location. It may also offer directions.
A built-in currency converter tool allows users to convert amounts between different currencies. It can be useful for travelers or anyone dealing with multiple currencies regularly.
As new forms of financial services emerge, businesses strive to expand their offerings with comprehensive functionalities. Many aim to create all-in-one solutions that cater to diverse customer needs and leverage the latest technology and trends.
If you are looking to build a mobile banking app, consider Kindgeek. We support companies in launching their products by offering core fintech banking and payment solutions, from digital wallets to neobanks, catering to startups and enterprise-level customers.
We also provide a white label digital banking platform, which serves as a foundation for digital finance products. The customizable white-label core allows you to build on top of it and create a unique customer experience.
Mobile application development for banking purposes continues to evolve, driven by technological advancements, but timeless concepts remain — user experience, convenience, and security. It’s time to embrace this new era and turn your idea into an online banking experience where users can benefit from the financial ecosystems enclosed within the neat shells of their smartphones.
All you have to do is partner with reliable fintech providers who can seamlessly integrate their solutions into your app. If you’re ready to take the next step, contact us, and we’ll help you drive your project forward.
One design trend at a time, every digital finance interaction is becoming not just more…
The abbreviation PFM stands for Personal Finance Management, and it usually refers to the ways…
Fintech innovations have made it possible to turn money into digital assets, which can be…
Integrating a customer service chatbot has proven to be a game-changer for businesses. It allows…
With the popularity of mobile and web apps, companies and businesses are now fighting to…
As traditional banking models face increasing pressure from digital disruption and changing consumer expectations, financial…